flix2day Privacy Policy
Your privacy matters to us. This Privacy Policy explains what personal information flix2day collects from users in the Philippines, how we use and protect that information, and what rights you have over your own data. Please read this page carefully before registering or using any service on this platform.
How We Handle Your Information
Last updated: January 2025. This policy applies to all registered members and visitors of flix2day in the Philippines.
Information We Collect
When you register an account on flix2day, we collect personal information including your full name, date of birth, email address, mobile number, and preferred payment method details. This information is required to verify your identity, process deposits and withdrawals, and keep your account secure. We may also collect additional identity verification documents such as a government-issued ID when required for withdrawal processing or account authentication. When you use the platform, we automatically collect technical information including your IP address, device type, browser type, operating system, and session activity logs. This technical data helps us detect suspicious activity, prevent fraud, and improve overall platform performance for members across the Philippines.
We do not collect or store sensitive personal information beyond what is necessary to operate the platform and comply with applicable Philippine regulations. All information collected is stored on secured servers with access controls in place to prevent unauthorised access or disclosure.
How We Use Your Information
flix2day uses your personal information primarily to operate and deliver the services you signed up for, including account management, payment processing, promotional communications, and customer support. Your contact details may be used to send you account-related notifications such as deposit confirmations, withdrawal updates, and security alerts. Where you have opted in to receive promotional messages, we may also send you information about available vouchers, new games, or platform updates relevant to your preferences. We do not use your personal data for any purpose that is incompatible with these primary uses, and we will not sell your information to third-party advertisers or marketing companies.
We may use anonymised and aggregated data derived from your activity on the platform to analyse usage trends, improve our services, and make informed decisions about platform features. This aggregated data does not identify you personally and cannot be used to contact you. If you have any questions about how your data is being used, you may reach out to our support team using the contact details found in the footer of this page.
Sharing and Disclosure of Data
flix2day does not sell, rent, or trade your personal information to third parties for commercial purposes. We may share your data with trusted third-party service providers who assist us in delivering platform services, including payment processors, identity verification providers, and technology infrastructure partners. These service providers are contractually obligated to handle your data securely and only for the specific purposes we have authorised. We may also be required to disclose your personal information to government authorities, regulatory bodies, or law enforcement agencies in the Philippines when compelled by applicable law, court order, or legal process. In such cases, we will only disclose the minimum information necessary to satisfy the legal requirement.
If flix2day undergoes a corporate restructuring, merger, or transfer of assets, your personal data may be transferred as part of that transaction. In the event of such a change, we will notify affected members via their registered contact details and ensure that the receiving party maintains appropriate data protection standards consistent with this Privacy Policy. You have the right to object to certain types of data sharing, subject to applicable legal and contractual limitations, by contacting our support team directly.
Cookies and Tracking Technologies
flix2day uses cookies and similar tracking technologies to improve your browsing experience on the platform. Cookies are small text files stored on your device that help us remember your preferences, keep you logged in securely, and understand how you interact with different parts of the site. We use essential cookies that are strictly necessary for the platform to function correctly, as well as analytical cookies that help us understand aggregate usage patterns so we can make improvements. You may configure your browser to block or delete cookies at any time, though doing so may affect certain features of the platform, including the ability to remain logged in or access your account settings.
We do not use third-party advertising cookies or share browsing data with external ad networks. Any tracking technology used on the flix2day platform is limited to what is needed to deliver a secure and functional experience for members in the Philippines. If you have concerns about how cookies are used on this platform, you are welcome to consult the FAQ page or contact our support team for clarification.
Data Security and Retention
flix2day takes the security of your personal information seriously and implements reasonable technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission, secure server environments, access controls limited to authorised personnel, and regular security reviews. While we strive to maintain strong data protection practices, no online system can guarantee absolute security, and we encourage members to use strong and unique passwords for their accounts and to avoid sharing login credentials with anyone. If you suspect that your account has been compromised, you should contact our support team immediately so we can take appropriate action.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required by applicable Philippine law or for the purposes of resolving disputes and enforcing our agreements. When your data is no longer required for these purposes, we will take steps to delete or anonymise it in a secure manner. You may request deletion of your account and associated data at any time by contacting our support team, subject to any legal retention obligations that may apply.
Your Rights Over Your Personal Data
As a member of flix2day based in the Philippines, you have rights over your personal data under applicable data protection law. You have the right to access the personal information we hold about you, to request correction of any inaccurate or incomplete data, and to request deletion of your data subject to legal retention requirements. You may also have the right to object to certain types of processing or to request that we restrict how we use your data in specific circumstances. To exercise any of these rights, please contact our support team using the email address provided in the footer of this page, and we will respond to your request within a reasonable timeframe.
If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the relevant data protection authority in the Philippines. flix2day is committed to working cooperatively with members and regulators to resolve any privacy concerns fairly and transparently. We will not retaliate against any member who exercises their data rights in good faith, and we will always aim to handle data requests promptly and with respect for your privacy.
Changes to This Policy and Contact
flix2day reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or platform features. When we make significant changes, we will notify registered members via their registered email address or through a notice displayed on the platform. The effective date at the top of this page will always reflect when the most recent version of the policy came into force. Your continued use of the platform after a policy update constitutes your acceptance of the revised terms, so we encourage you to review this page periodically to stay informed about how we handle your data.
If you have questions about this Privacy Policy, or if you would like to exercise any of your data rights, you can contact our support team at the email address listed in the footer of this site. For additional information about your account, payments, or platform rules, you are also welcome to visit the FAQ page or review our Terms and Conditions. We are here to make sure your experience on flix2day is safe, transparent, and built on trust.
Questions About Your Data?
Our support team is ready to help with any privacy-related enquiries. You can also visit our FAQ page for quick answers, check our Responsible Gaming guide, or log in to manage your account details directly.